Privacy Policy

1 Information We Collect

prydonexalio collects various types of information to provide you with personalized financial communication tools and budget management services. We're transparent about what we collect and why.

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  Account Information: Name, email address, phone number, and billing details when you register for our services
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  Financial Data: Budget categories, spending patterns, and financial goals you choose to track within our platform
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  Usage Information: How you interact with our platform, including features used and time spent on different sections
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  Technical Data: IP address, browser type, device information, and cookies for website functionality

2 How We Use Your Information

Your information helps us deliver better budget communication tools and personalized financial insights. Here's exactly how we use what you share with us:

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  Provide personalized budget tracking and financial communication features
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  Send important account updates, security notifications, and service announcements
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  Improve our platform based on usage patterns and user feedback
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  Provide customer support and respond to your inquiries
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  Comply with legal requirements and protect against fraudulent activities

3 Information Sharing and Disclosure

prydonexalio takes a conservative approach to sharing your information. We don't sell your personal data to third parties, and we limit sharing to essential business purposes only.

We may share your information in these specific circumstances:

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  Service Providers: Trusted third-party companies that help us operate our platform, such as cloud hosting providers and payment processors
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  Legal Requirements: When required by Australian law or to respond to valid legal processes
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  Business Transfers: In the event of a merger, acquisition, or sale of business assets
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  Safety and Security: To protect the rights and safety of prydonexalio users or the general public

4 Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights easily and effectively.

To exercise any of these rights, contact our privacy team at info@prydonexalio.com or use the privacy settings in your account dashboard.

5 Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

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  Encryption: All data transmission uses SSL/TLS encryption, and sensitive data is encrypted at rest
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  Access Controls: Strict employee access controls with regular security training and background checks
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  Regular Audits: Periodic security assessments and vulnerability testing by independent security firms
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  Secure Infrastructure: Our servers are hosted in Australian data centers with physical security measures and backup systems

6 Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods:

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  Account Data: Retained while your account is active and for 7 years after account closure for tax and legal compliance
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  Budget Information: Deleted within 30 days of account closure unless you request earlier deletion
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  Usage Analytics: Aggregated and anonymized after 2 years, with no personally identifiable information retained
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  Support Communications: Retained for 3 years to improve customer service quality

7 Cookies and Tracking Technologies

prydonexalio uses cookies and similar technologies to enhance your experience and understand how our platform is used. You can control cookie settings through your browser preferences.

We use these types of cookies:

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  Essential Cookies: Required for basic website functionality, login, and security features
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  Analytics Cookies: Help us understand user behavior and improve our platform performance
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  Preference Cookies: Remember your settings and personalization choices

8 International Data Transfers

While prydonexalio primarily operates within Australia, some of our service providers may process data internationally. When this occurs, we ensure appropriate safeguards are in place:

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  Data processing agreements that meet Australian privacy standards
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  Transfers only to countries with adequate data protection laws
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  Regular audits of international service providers' security practices

9 Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

We encourage you to review this policy regularly. Your continued use of prydonexalio's services after policy changes constitutes acceptance of the updated terms.